Office-Link

Office Link provides individually tailored, call-handling solutions to each client. Our purpose built CRM system allows us to provide you with an individual service. We understand that the requirements of our clients vary greatly. The exact details of your service will be discussed with you before commencement of service.

Services:

The Office Link provides a wide range of services designed to let you get on with doing what you do best – running your business.

From providing phone answering services to message taking, telephone marketing to e-commerce, Office Link is here to help.

From our modern offices in Winsford, Cheshire we can even help your business with order taking and brochure fulfilment, 24 hours a day, 365 days a year.

When it comes to setting up your own call centre, we can also provide the necessary software, hardware and expertise.

The family run-business specialises in providing both inbound and outbound telephone services.

Inbound Services:

When it comes to inbound services, all you have to do is either divert your phone to Office Link or chose one of their numbers as your business line. When a customer phones your number, Office Link staff will pick up the call just as a receptionist would – your company details automatically appear on the operator’s screen.

Once the message has been taken, the caller’s details and their enquiry are relayed to you via the method of your choice.

We can also ensure efficient order taking and brochure fulfilment as well as providing phone answering services and message taking.

Outbound Services

Office Link can look after all aspects of you telephone marketing, from script writing to making appointments for your staff. Office Link will prepare a detailed proposal for you that will set out all costs clearly and in a simple, user friendly format.

Charges are calculated on an hourly basis and depend on your service requirements and the nature of your calls – there are no hidden extras to pay.

Services in brief

• Phone answering services
• Message taking
• Disaster recovery
• Telephone taking
• E-commerce
• Telephone Marketing
• Order taking and brochure fulfilment
• Call centre software

Hundreds of businesses from across the UK have already taken advantage of the services offered by Office Link – from small one-man-bands to large multi-nationals and public sector bodies.

Office Link operators handle calls for clients from many different industrial and commercial sectors including financial services, pharmaceuticals, retail and housing.

We also offer call taking to vets, electricians, healthcare companies and many more businesses in need of message taking and phone answering services.

More like this . . .

Wickett Software

WN Help Desk is a shareware help desk solution with a backend database of either Microsoft SQL or Microsoft Access. WN Help Desk Standard uses only...

All West Inbound Services

All West can help you provide the 24-hour care your customers deserve. Our centers are equipped with a state-of-the-art, fully computerized...

Datapoint

Datapoint is a systems integrator for enterprise and call centre communications covering all related infrastructure and applications. This is...

NetKeeper

NetKeeper help desk software and customer service and support software solutions are affordable, easy to use applications. NetKeeper Help Desk...

CallPoint

CallPoint New Europe is proud to announce that it has been awarded ISO 9001:2000 certification in February 2009. This certification is the result of...

Contact Center Professionals, Inc.

Contact Center Professionals, Inc. (CCPro) offers you an opportunity to learn more about us and why we are leaders in the fields of call center...

Talk2Rep Call Centers

Talk2Rep Call Centers are nationally recognized as one of the leading customer contact organizations for superior quality, professionalism and...