Q-Max is the most widely installed Workforce Management System in the UK. Developed to respond to the needs of the European market to match European work practices. Q-Max software maximises performance to meet customer expectations at minimum cost with socially acceptable agent shift patterns.
CCA has grown in profile and is firmly regarded as a thought leader and industry champion as well as an authoritative source of research and comment...
iTrack Enterprise HelpDesk™ provides an affordable way to quickly share information, automate support, and manage customer information and email....